4. Best Customer Service – A company or corporate division that has provided excellent customer service in the sector over the last two years.


Company: ANT Telecom

ANT Telecom helps its valued customers focus on what they do best. As a specialist telecoms company with over 30 years’ experience, we work in collaboration with our customers to design and deploy innovative solutions to help them operate effectively and safely whilst working in hazardous environments. 

Our team of consultants and engineers have a wealth of experience designing and applying problem led solutions to customer challenges across varying industries and environments, using a broad range of telecommunication technologies. 

Our high levels of customer service are based upon developing strong relationships with our customers either at the end of the phone or in person. We consistently go above and beyond to keep solutions running, quickly resolving service-related issues to get customer systems back on track and optimising solutions to ensure they are consistently in line with the evolving needs of our customers. 



Company: Raytec

Raytec is the global technology leader for Hazardous Area LED Lighting. As well as designing and manufacturing a full range of LED Ex luminaires, we also provide outstanding customer service through our free Lighting Design service.

The very nature of Hazardous Area applications means the design and planning process is crucial to fulfilling the requirements of the client. At the very centre of this is Lighting Design. Our free Lighting Design service helps to bring your application to life. Whether for smaller applications with just a few luminaires, or large, complex sites with vast lighting requirements, we can provide exact models and detailed solutions to help you hit the requirements you need. The designs can also be used as a guide throughout the installation, ensuring light is targeted exactly where it’s needed. 

At Raytec, we have the very best Lighting Design experts. Everything is done in-house, and you’ll receive 1-to-1 support throughout the entire process to ensure you achieve the perfect solution. 

Port Moresby Power Station and Torabhaig Distillery are just two examples which highlight the quality of this service as our design team provide a true insight into the final look of the installation. 



Company: Extronics

Extronics has been helping industrial customers to work smart, safe, and connected for over 25 years and the company ethos focuses on our values – first and foremost of which is customer care. That means going the extra mile to make sure our customers succeed with their applications; providing expert technical advice, communicating clearly, and helping troubleshoot any issues. Big or small, every customer receives personal attention from our team whether it’s pre-sales advice or post-sales support. Doing right by our customers has been the core of Extronics since 1992, and we’re regularly gathering customer feedback for ways to improve more.



Company: Exloc Instruments

Exloc Instruments started in the UK in 2012 to fill in a need in the market for a specialist company to provide local commercial, technical and marketing support to a number of global companies who didnt have their own UK representation.

Since that time Exloc intsruments have grown and evolved a team of UK based prefessionals who are all knowledgable on the companies products and solutions and have built up a tremendous reputation in the UK Process market. We have a large and growing customer list of bluechip customers and solution partners. Our product range has refined to contain a large list of complimentary ATEX approved hazardous area solutions for both Internisically Safe interfacing and ATEX Mobility products.

We have an ambitious plan of growth over the coming years and will continue to be proactive with our advertising and marketing and to attend a variety of industry exhibitions and events.

We pride ourselves on our customer service and always strive to solve any issue we come across as swiftly and efficiently as we can. We do this because we genuinely care.



Company: Tempa Pano

Established in 1989 to specifically manufacture and export enclosures and cabinets for low voltage applications, Tempa Pano has since proved its market presence through affordable high-quality products.

With offices based in the UK, France, Romania, Bulgaria and Russia, as well as distributors in Egypt, Lebanon, Saudi Arabia and Morocco – Tempa Pano constantly strives to be within close reach of the markets’ demand. Tempa Pano’s UK operations have been present since 2000 serving its UK customer base with bespoke engineering solutions and customer-oriented support.

As part of an extensive enclosure and electrical distribution range, Tempa Pano also manufactures ATEX & IECEx approved explosion proof terminal boxes. These are produced using high grade stainless steel or pre-galvanised painted steel, with the option of including certified combinations of terminals fitted to mounting rails on the rear panel. Designed with the highest safety measures and a high degree of protection the TEX & TES Series of junction boxes are guaranteed to answer your requirements for increased and intrinsically safe applications.

Aiming to provide customers with integrated solutions, Tempa Pano correspondingly supplies a range of ex-proof products including isolators, plugs, sockets, signalling technologies, thermal management elements and cable glands which can easily combined utilising the ergonomic design of our terminal boxes.

Coupled with a highly experienced and qualified engineering team whose expertise is readily available to Tempa Pano UK, our sales team is confident in finding the best technical solutions with effective designs and competitive market prices.