Five companies have been nominated for the Best Customer Service category at the Hazardex Awards 2023. Sponsored by Connectivity, the award goes to a company or corporate division that has provided excellent customer service in the sector over the last two years. Vote now!



Below, you can find the details of the five nominees for Category 4: Best Customer Service – Sponsored by Connectivity

A company or corporate division that has provided excellent customer service in the sector over the last two years.

Voting closes on February 3.

Voting rules:
* 1. The competition is open to all Hazardex journal, eNewsletter and website readers and users
* 2. Voters register their votes by fully completing all fields and use an email from a business address only
* 3. Voters are limited to one vote per category
* 4. Nominees are not permitted to vote for their own company/organisation
* 5. All votes will remain confidential



The nominees for the Best Customer Service Award are:

a. Eurofins E&E CML

Eurofins E&E CML Ltd (formerly Certification Management Limited; CML) was established in June 2013. Offering a complete range of compliance services, it is an EU Notified Body (No 2503) for the European Union Directive 2014/34/EU (ATEX). This is supported by its UKAS accreditation (No 8175) to ISO/IEC 17025 and ISO/IEC 17065 and its full scope of accreditation allows the company to issue any type of certificate. Appointed in 2014, the company is also an IECEx Certification Body (ExCB) and Test Laboratory (ExTL) with the full scope of standards. Additionally, CML B.V. a subsidiary of Eurofins E&E CML UK, is an EU Notified Body (No 2776) for European Union Directive 2014/34/EU (ATEX). It is supported by its RvA Accreditation (No C640) to ISO/IEC 17065.

Website: https://www.cmlex.com/

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b. Eutex International

EUTEX International is an electrical supplier of hazardous area products and services. EUTEX is an ISO 9001:2015 certified company that provides electrical products including cables, glands, and accessories. The company holds IECEx service facility status which allows its staff to provide hazardous area inspection and maintenance services along with staff training and assembly certification to ensure safe operations in potentially explosive environments. The company was founded and headquartered in Houston, Texas in 1998 and now has registered offices and training centres in Australia, Canada, India, Myanmar, Scotland, Singapore, Thailand, and United Arab Emirates.

Website: https://www.eutexinternational.com/

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c. Newson Gale

For over 40 years, Newson Gale has been serving industries where processes generating static electricity have the potential to ignite flammable or combustible atmospheres. The Newson Gale range mitigates static charge accumulation by using practical and innovative design, and ensures effective static control on three levels – grounding and bonding clamps, visual verification and interlockable control systems.

Website: https://newson-gale.com/

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d. Thorne & Derrick

Thorne & Derrick is a developer and distributor of Product Innovations that deliver significant improvements to clients plant, people and operational safety in the explosive atmosphere industries. Your proactive problem solvers experienced in succession planning for the replacement of obsolete, non-conformant and legacy equipment in hazardous areas. Your first-choice provider of innovative and competitive solutions to ensure ATEX, IECEx & UKCA Compliance for Hazardous Area Electrical, HVAC & Process Instrumentation Equipment to your UK + international projects.

Website: https://www.heatingandprocess.com/

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e. Trainor

Trainor provides high quality eLearning for workers in hazardous areas and has over 40 years’ experience in hazardous area training, during which time it has developed to become a modern Edtech company. The eLearning is based on an interactive 3D world named "Electri City" that creates an immersive learning experience for users. Using Unreal Engine, the same graphics engine video gaming giants are using when developing games, Electri City delivers a high quality, engaging, intuitive, experience for learners. Utilizing cinematic storytelling and sound design, Electri City provides learners with realistic, technically accurate content that has been developed together with some of the most experienced subject matter experts available.

Website: https://www.trainor.eu/

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Details of those nominated for the remaining awards can be found by clicking on the category titles below:

Category 1: Contribution to Safety – Sponsored by CEF

A product, system or service which has made a significant contribution to safety in hazardous area environments.

Category 2: Technical Innovation – Sponsored by C&P Engineering Services

An innovative product or system for use in hazardous area environments.

Category 3: Net Zero Innovation - Sponsored by Yokogawa UK

An innovation for hazardous environments that helps lower emissions and carbon footprints.

Delegates Award - Sponsored by Hazardex

This award is an additional category open only to companies shortlisted for the categories listed above. It is voted on by delegates and attendees at Hazardex Live! 2023 and provides their opinion for the overall best hazardous area sector product, system or service. The award will be presented at the Gala Dinner and celebrated in our May 2023 issue.

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Play your part in raising awareness and standards across the sector by clicking here to enter your vote and encouraging your colleagues to do likewise!